The I-DIME approach

It’s official: Business process management (BPM) has moved beyond fad status. BPM suites are rapidly becoming the next big thing, not just in IT but also in corporate management. (Source: Forrester Wave report, August 07)

All companies base their operations on processes, either explicit and rigorous, or verbal and customary.

Having been well documented, it has also been our experience that companies which define, implement and closely follow their processes, tend to deliver better products and services, with fewer errors, in less time than their competitors.

Best-in-Class companies achieved a weighted average 53% improvement in process consistency, - as measured by the number of defects in key business processes – compared with a 13% improvement for the Industry Average and a 13% decline for Laggards. (Source: Aberdeen Group, September 07).

In an era that costs have to be reduced, efficiency improved, customer service to be consistent and even better than before, companies need to be agile and quick to adapt to new challenges. All of these conflicting requirements constitute the ideal environment for a Business Process Management system (bpm software).

Top Pressures Driving a Focus on Process Management (Source: Aberdeen Group, November 08)

Innovis S.A. has focused its efforts to deliver products that help companies implement this ever-lasting cycle of improvement and optimization. BizSmart™ workflow management system and iBiz business performance management software (balanced scorecard methodology) are ideal, easy-to-use tools for your company to re-organize its processes and deliver better quality in less time to your customers.

At Innovis we have devised a simple, yet effective, course of methodological steps to help your company move forward with and make best use of business process management. It is called I-DIME.

BizSmart™ is a Human-centric bpm software that is targeted at helping users within an organisation clearly define and execute the flow of tasks and operations under rules, as well as make best use of business process management. BizSmart™ workflow management system can also describe roles, employees and resources needed for the implementation of the tasks at hand. BizSmart™ bpm software is ideal for the easy, graphical representation of processes (Define stage) and their immediate execution with its web client (Implementation stage).

iBiz business performance management software is a web-based application that covers the functionality necessary to create a performance data mall, with the tools used for measuring organizational performance and associated visual interfaces (Measure stage). iBiz business performance management software enables the implementation of a Performance System on top of pre-existing Information Systems that support the daily business of the enterprise. iBiz is based on the Balanced Scorecard methodology and is an ideal complement to BizSmart™ workflow management system. iBiz business performance management system provides the enterprise with easy-to-see information of organizational performance against easy-to-define goals (Evaluate stage).

The tools used together set the stage for the continuous re-evaluation, re-organising, improving and optimising of business process management and organizational performance.